Our prospective clients and existing clients have asked us questions over the years and we have managed to provide them with answers. Here are some of the most asked questions:
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- 106 B Nelson Mandela Harare, Zimbabwe
- info@solten.co.zw
- 0242499019 / 0780256903 / 0780382620
Read Our FAQs
Clients Often Ask These Questions
Some Of The Frequently Asked Questions
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What are your requirements?
Simply bring in your Pay slip and Copy of national ID.
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What is the loan processing time?
We offer instant loans.
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How can one apply for a loan when he/she is out of Harare?
We have 22 branches nationwide.
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Do you offer gadget loans?
Yes we do, and you can apply by simply saying “hi” to TENDAI on +263 784 039 968 or Dial *651*11#.
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Can I apply online or via mobile?
Yes! You can apply through USSD code and WhatsApp chatbot platforms. You can also visit any of our branches for in-person assistance.
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How do I check my loan balance or repayment schedule?
You can check your loan status by: Dialling *651*11# then choose the option for checking your balance or Say Hi to our WhatsApp chatbot on 0784039968 and request your balance.
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How much can I get?
It all comes down to your pay slip, visit or call a branch manager for more information.
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What makes Solten financial services a microfinance of choice?
1. Instant disbursements at very low interest rates.
2. Flexible payment terms and availability of top ups.
3. Excellent customer service.
4. More than 20 branches nationwide.
5. Robust systems and controls to ensure efficient operations and timely disbursements. -
Can a civil servant apply for a USD Loan ?
Yes we offer affordable and convenient USD loans to civil servants.
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Do you allow Early settlements?
Yes, approach the closest Solten branch to you and get your settlement amount calculated.
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Do you Offer loan Top Ups?
Yes, we allow up to one top up per tenure window, apply at the closest branch to you with your Pay-Slip and ID.